Frequently Asked Questions
Welcome to Pony Express Car Wash’s comprehensive FAQ guide. We’re proud to serve Idaho communities across 6 convenient car wash locations in Chubbuck, Idaho Falls, Ammon, Pocatello, Blackfoot, and Rexburg. Whether you’re looking for information about our automatic tunnel car wash technology, unlimited membership plans, or eco-friendly practices, you’ll find answers to all your questions below.
Quick Contact: Call us at (208) 543-7669 or email support@ponycarwash.com
What makes Pony Express “The Fastest Wash in the West”?
What if I’m not satisfied with my wash?
What are your hours of operation?
Hours may vary slightly by location and time of the year. Visit our Locations page to find hours for the Pony Express nearest you.
Do you offer gift cards?
What’s included in each wash package?
Wash packages vary by level, but may include options such as:
-
Exterior wash
-
Tire shine
-
Wax and protectant
-
Underbody rinse
-
Spot-free rinse
Visit your local Pony Express location for full package details.
Do you offer fleet or business accounts?
Yes! We offer fleet programs for businesses that want to keep company vehicles clean and professional. Contact our sales team to learn more about customized fleet packages.
What vehicles can go through the wash?
Most cars, trucks, and SUVs fit in our tunnels. If you have oversized vehicles, specialty racks, or modifications, ask a team member before entering, and we’ll guide you.
Is Pony Express safe for my vehicle?
How do I sign up or cancel a membership?
Do you offer unlimited wash memberships?
What makes Pony Express “The Fastest Wash in the West”?
What if I’m not satisfied with my wash?
What are your hours of operation?
Hours may vary slightly by location and time of the year. Visit our Locations page to find hours for the Pony Express nearest you.
Do you offer gift cards?
What’s included in each wash package?
Wash packages vary by level, but may include options such as:
-
Exterior wash
-
Tire shine
-
Wax and protectant
-
Underbody rinse
-
Spot-free rinse
Visit your local Pony Express location for full package details.
Do you offer fleet or business accounts?
Yes! We offer fleet programs for businesses that want to keep company vehicles clean and professional. Contact our sales team to learn more about customized fleet packages.
What vehicles can go through the wash?
Most cars, trucks, and SUVs fit in our tunnels. If you have oversized vehicles, specialty racks, or modifications, ask a team member before entering, and we’ll guide you.